Privacy Notice

This Privacy Notice describes how Binghatti ("we" or "us") collects, uses, shares, and retains personal information you provide to us, or that we collect, across our websites and services.

Your Agreement

Please note that if you disagree with anything in this Privacy Notice, you must not use the sites or mobile applications, or provide personal information to us in connection with Binghatti's products or services.

1. Collection of personal information

a. Information you directly and voluntarily provide to us

Enquiry: If you provide your personal data to Binghatti to enquire about properties or events, or if you sign up to become a registered user of any website operated by Binghatti, you will be required to provide certain information as part of the registration process. This information may include your first and last name, email address, telephone number and business or home address.

Membership information is used to communicate with you, to design content and activities that we believe would be of interest to you, and to ensure that Binghatti will not violate any applicable sanctions in providing you access to Binghatti's goods and services. If you wish to opt-out of receiving these communications from us, please follow the instructions contained in an applicable communication you receive from us.

Events: Binghatti may host events for product knowledge sharing. If you register for a Binghatti event, we will access the information in your account to provide you with information and services associated with the event. If you register for one of our events and you are not a Binghatti member, we will collect your first and last name, email address, business or home address, information about the type of business you work for or with, which we will use to provide you with information and services associated with the event.

Communications with Binghatti: If you communicate or correspond with us by email, through postal mail, via phone or through other forms of communication, including our customer service centre, we will collect the information you provide as part of those communications. For example, if you correspond with us through email, we will collect and store the email address you use to send the applicable correspondence and use it to respond to your enquiry; to notify you of Binghatti events, or other services; or to keep a record of your complaint, accommodation request, and similar purposes.

By choosing to subscribe to email communications, you hereby consent to receive communication from Binghatti Group. We will use your provided email address to send you relevant updates, promotions, and other marketing materials. You have the option to unsubscribe from these communications at any time by following the 'unsubscribe' link included in our emails or by contacting us directly.

b. Information we automatically collect from you

We may automatically collect information about you when you use the sites or our services. For example, if you access the sites through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address, pages you have visited and standard web log information.

We may use remarketing tools that will serve ads to you based on your location and the content you have explored on our site to render ads to you after you have left our site. If you access the sites through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device's location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

We may automatically collect information from you when you use the sites using 'cookies' and other similar technologies, such as web beacons. Cookies are small amounts of data that are stored within your computer's internet browser and that are accessed and recorded by the websites that you visit so that they can recognise the same browser navigating online at a later time. The cookies are not able to execute code or access other information stored on the computer. Web beacons are transparent pixel images that are used in collecting information about website usage, email response and tracking.

In addition to those mentioned above, third parties may also set cookies when you visit the site. In some cases, that is because we have hired a third party to provide services on our behalf, such as an enquiry form. Because your browser connects to those third parties, they are able to set or read their own cookies on your device and may collect information about your online activities (but not any personally identifiable data) across websites or online services.

Some of our pages use a third-party software provider, such as Optimizely, Unbounce, Hotjar etc to test variations in the content to help us improve your experience. You can view their respective Privacy Policies (and / or opt-out) using these links:

Information that may be collected by cookies when you use the sites may include, without limitation:

the pages you visit within the sites
the date and time of your visit to the sites
the amount of time you spend using the sites
the Internet Protocol (IP) address used to connect your computer to the internet
your computer and connection information such as your browser type and version, operating system and platform

This information is collected to enhance the site performance and end user experience. You can set your browser to reject cookies or to notify you when you are sent a cookie. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser. Click here to view our Cookie Policy.

c. Information you provide to payment processors

All payments made to Binghatti are processed by third party processing service engaged by Binghatti. All information collected by these third-party providers for purposes of processing your payments is not available to us, unless you have otherwise provided this information to us in connection with your use of the sites or our products and services.

2. Marketing communications

We may combine your information with data we collect from our vendors and use it to improve and personalise the Binghatti website. If you don't wish to receive marketing communications from us or participate in our ad-customisation programs, simply update your communication preferences at marketing@binghattigroup.com, or follow the directions provided with the communication or advertisement.

a. How we use your information

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current products and to develop new ones. This allows us to:

Facilitate the creation of and security of your account on our network
Identify you as a user in our services
Improve our services, website and how we operate our business
Understand and enhance your experience using our website, products and related services
Respond to your comments or questions (and for our support team to provide service)
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages
Communicate with you about promotions, upcoming events and news regarding products and services offered by Binghatti
Link or combine it with other information we get from third parties, to help us understand your needs and provide you with better service
Protect, investigate and deter against fraudulent, unauthorised or illegal activity

b. Information for individuals located in the European Union

Legal basis for the processing of personal information from EEA residents

If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimised as follows:

Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit (a) of the GDPR.
If the processing of your personal data is necessary for the performance of a contract between you and Binghatti or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit (b). If this data is not processed, Binghatti will not be able to execute the contract with you.
Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit (c).
Where the processing is necessary for the purposes of Binghatti's legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit (f), for example to detect fraud.

You may also receive personalised advertising where you indicate to Binghatti specific interests by requesting information about a product or service or by indicating your marketing preferences in the Preference Centre; however, you may also receive general communications regarding new launches, promotions or schemes.

Transferring personal data from the EU to the UAE

Binghatti has its headquarters in the United Arab Emirates (UAE). Information we collect from you will be processed in the United Arab Emirates. The security of your privacy and the information you give us is very important to us, but we cannot ensure or warrant the security of any information you transmit to Binghatti or guarantee that your information on the Binghatti Service may not be accessed, disclosed, altered or destroyed by breach of our safeguards.

When you enter sensitive information (such as login credentials) on our forms, we encrypt that information using secure socket layer technology (SSL). However, no Internet transmission can be guaranteed 100% secure. As a result, Binghatti cannot guarantee or warrant the security of any information you transmit on or through the sites, and you do so at your own risk.

Binghatti participates in compliance with relevant data protection frameworks and is committed to protecting personal information received from EU member countries.

European Union data subject rights

The GDPR and other countries' privacy laws provide certain rights for data subjects. This Privacy Notice is intended to provide you with information about what personal data Binghatti collects about you and how it is used.

If you wish to confirm that Binghatti is processing your personal data, or to have access to the personal data Binghatti may have about you, or have any questions, please contact us at legal@binghattigroup.com.

You may also request information about:

the purpose of the processing
the categories of personal data concerned
who else outside Binghatti might have received the data
what the source of the information was (if not provided by you)
where and how long the personal data is stored

You have the right to correct inaccurate data stored by Binghatti. You may request that Binghatti erase or cease processing your personal data, subject to legal exceptions. You may also request updates, transformation into anonymous form, or blocking of data held unlawfully.

You may withdraw your consent at any time. You may also request that Binghatti cease using your data for direct marketing by emailing legal@binghattigroup.com.

If you are in the EEA, you have the right to lodge a complaint with your local data protection authority. When technically feasible, Binghatti will — at your request — provide your personal data to you or transmit it directly to another controller. You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

c. Data storage and retention

Your personal data is stored by Binghatti on its servers and on the servers of database management services engaged by Binghatti, located in the UAE. Binghatti retains personal data for the duration of the customer's business relationship and as required under applicable law.

If you are located in the EEA and you withdraw consent or end your association with Binghatti, your personal data will be erased when no longer needed unless legal obligations require retention. For more information on data storage or rights of erasure/portability, please contact: legal@binghattigroup.com.

4. How to Contact Binghatti and modify your information or preferences

Questions regarding this Privacy Notice should be directed to Binghatti's data privacy resource: legal@binghattigroup.com.

If you would like to modify the types of marketing email messages you receive from Binghatti, you may do so by following the instructions within any email you receive from us.

5. Modifications to this Privacy Notice

From time to time, Binghatti may update or modify this Privacy Notice to reflect changes in business practices or data collection procedures. We reserve the right to amend this Privacy Notice at any time, for any reason, by posting the updated version on the sites or emailing you if you have provided us with your address.

It is recommended to check the site frequently for updates. If you disagree with changes, discontinue using the sites and providing personal information. By continuing to use the sites after updates take effect, you acknowledge and agree to the modified Privacy Notice.

6. Questions, concerns or complaints

If you have any questions or concerns about this Privacy Notice, please contact legal@binghattigroup.com.

Last updated: December 13, 2025